jy 13 Privacy Policy —
Your Data Is Completely Safe With Us

Jy 13 (jy13.ws) is a trusted online gaming platform serving millions of users across Bangladesh with Sports Betting, lottery, jackpot, and a wide range of gaming services. We believe that every user's personal privacy is a fundamental right.

This Privacy Policy explains what information jy 13 collects, how it is used, how long it is retained, and the steps we take to keep it secure. It is designed to build a transparent relationship between you and us.

This Privacy Policy applies to jy 13's website, mobile application, and all other digital services. By registering, logging in, or using any of our services, you are deemed to have accepted this Privacy Policy.

This policy has been prepared in Bengali so that all users in Bangladesh can easily understand it. If any part is unclear, please Help Center Contact Us.

Jy 13 only collects information that is genuinely necessary to provide you with our services. Collecting unnecessary data goes against our policy. Below is a detailed breakdown of the types of information we collect:

a) Information provided during registration:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Current address (including district and division)
• Preferred username and password (encrypted)
• Referral code (if applicable)

b) For KYC Verification:

• National ID (NID) or Passport Number
• Scanned copy or photo of identity document
• Proof of Address Document
• Mobile Banking Account Details

c) Automatically Collected Information:

• IP Address and Device Information
• Browser type and operating system
• Platform activity logs (login times, bet history)
• Cookie & Session Information
• Transaction History

Jy 13 uses the data it collects only for specific, legitimate, and transparent purposes. Your information is never used beyond its original intent. Below is a detailed breakdown of how we use your data:

• Account Management: To create, manage, and secure your account.
• Service Delivery: To reliably deliver Sports Betting, lottery, jackpot, and other gaming services.
• Financial Transactions: To safely process deposits and withdrawals.
• Identity Verification: To conduct KYC procedures for the prevention of money laundering and fraud.
• Customer Support: To address your complaints, questions, or issues.
• Promotional Communications: To send you offers and bonus updates with your consent.
• Security Assurance: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations in Bangladesh.
• Service Improvement: To analyze user experience and improve the platform.

Jy 13 never sells your data to third parties for advertising purposes. Profiling or running targeted ads using your information is contrary to our Privacy Policy.

Jy 13 employs industry-leading security technology to protect your data. Our servers and data storage systems operate in accordance with international security standards.

Our Security Measures:

• SSL/TLS Encryption: All communication on the website is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — we use the bcrypt hashing algorithm.
• Firewall Protection: Advanced firewall and DDoS protection remains active at all times.
• Two-factor authentication: OTP verification for sensitive operations.
• Regular Audits: Third-party security audits are conducted every three months.
• Access Control: Only authorized personnel may access your information.

Data Retention Period:

All data is retained for as long as your account is active. After account closure, certain information may be kept for up to 5 years to meet legal obligations. Once that period has passed, data is securely deleted.

Jy 13 never sells your personal information. However, limited data may be shared in certain specific circumstances, which are clearly outlined below:

• Payment Processor: Minimal information is shared with payment service providers such as bKash, Nagad, and Rocket solely to process transactions. These partners are bound by the same privacy standards.
• Legal Authorities: We are legally required to share information with government authorities in response to valid legal orders or investigations in Bangladesh.
• Fraud Prevention: Financial intelligence agencies may be cooperated with in investigations into money laundering or financial fraud.
• Technology Partners: Cloud service and technology providers may have limited access for the purpose of operating the platform. They are bound by strict confidentiality agreements.

All our third-party partners comply with international data protection standards and are not permitted to use your information for their own purposes.

Jy 13 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: To maintain your login session and ensure security. The site cannot function properly without these.
• Functional Cookies: To remember your preferred language, theme, and other settings.
• Analytics Cookies: To analyze which pages are most visited and by how many users. This data is fully anonymized.
• Security Cookies: To detect fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some jy 13 services from functioning properly. Analytics cookies are entirely optional and can be turned off at any time.

Every registered user on jy 13 holds certain important rights over their personal information. We fully respect these rights and are committed to helping you exercise them.

Jy 13 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. Age verification is carried out during the registration process.

If we become aware that a minor has created an account, that account and all associated data will be immediately deleted and any transactions will be cancelled.

Jy 13 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you via your registered email or SMS. The date of any update will always be displayed at the top of this page.

• Minor changes may take effect without prior notice.
• For major changes, you will be notified at least 14 days before they take effect.
• Continued use of jy 13 after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you have the option to close your account.

We recommend visiting this page regularly to stay up to date with any changes.

If you have any questions, concerns, or complaints about our Privacy Policy, feel free to reach out. Our data protection team is always here to help.

• Email: support@jy13.ws
• Help Center: jy13.ws/help-center
• Response Time: Usually within 72 hours
• Business Hours: 24 hours a day, 7 days a week